Call our partner Consumer Direct Scotland, 08454 04 05 06, (lo-call rate number) for clear, practical consumer advice :- Available 8.00am to 6.30pm, Monday to Friday, and 9.00am to 1.00pm Saturdays.
You can make a complaint using the online complaint form. Quick and convenient, open 24/7, with a response within one working day.
Trading Standards offers a comprehensive consumer advice service. We aim to inform you of your rights and obligations, and can conciliate in disputes between consumers and businesses. When all else fails, we can assist with small claims actions.
Our Consumer Advice and Education Policy (PDF format 7 pages 135KB) ( this link opens in a new window)
There are many different kinds of scams, from miracle lotions to bogus prize draws - the more you know about them, the less likely you are to fall for them. Click here for wealth beyond your wildest dreams. (To see this example you will need to have flash installed on your computer. If you do not have flash, you can download the software for free from the Adobe website.)
Are you tempted by an offer - STOP- read this advice on scams first:-
The Office of Fair Trading Scams Page
Financial Services Authority consumer alerts
Metropolitain Police fraud alert
Trading Standards
232 High Street
Elgin
IV30 1DJ
Trading Standards location map
Tel: 01343 554617
Fax: 01343 554622
Email: trading.standards@moray.gov.uk